Privacy Policy

Webafy Digital Services ("we," "our," or "the Company") collects personal information that you voluntarily provide when engaging with our AI visual marketing services across South Africa. This may include:

• Your name and contact details (email, phone).
• Company/brand information for project collaboration.
• Payment and billing data for transactions.
• Project preferences and creative briefs.
• Location information (city, province) to better serve you.

We use the information we collect for the following purposes, applicable to clients in Johannesburg, Cape Town, Durban, Pretoria, Pietermaritzburg, Ladysmith, and throughout South Africa:

• To process and deliver your visual marketing projects.
• To communicate about project updates and deliverables.
• To personalize and improve our AI-powered services.
• To send relevant marketing communications (with your consent).
• To comply with legal obligations under South African law.

Webafy does not sell your personal data. We only share information with:

• Trusted service providers who assist in project delivery (bound by confidentiality agreements).
• Legal authorities when required by South African law.

Under the Protection of Personal Information Act (POPIA) and related South African legislation, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Lodge a complaint with the Information Regulator.

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. All data is handled in accordance with South African data protection standards.

Our website uses cookies to enhance your experience and gather analytics data. You can manage cookie preferences through your browser settings. We use this information to improve our services for clients across South Africa.

For any privacy-related inquiries, please contact our Data Protection Officer at vip@webafy.co.za. We serve clients in Johannesburg, Cape Town, Durban, Pretoria, Pietermaritzburg, Ladysmith, and throughout South Africa.